PRIVACY POLICY

Last updated: 04.12.2025

1. Who Processes Your Data

Data Controller:
This website is operated by Sevda Uzunova – an independent advisor for Термомикс ТМ7 in Bulgaria, with registered office and management address: Chepelare, 5 Nikola Chichovski Street.

Consultant ID: Advisor #38
Contact: +359 878 245 235, Email: sevda_uzunova@abv.bg sevda_uzunova@abv.bg.

2. What Data We Collect

We collect and process various types of data depending on your interaction with the website:

Forms / Requests: name, email, phone, location, and free text message.
Communication: correspondence via email, phone, or social networks.
Technical Data: IP address, logs, device and browser info (for security and analytics).
Cookies: functional, analytical, and (optional) marketing cookies – see the “Cookies” section below.

3. Purpose and Legal Basis (GDPR)

Your data is processed for the following purposes:

Responding to inquiries / demo requests — pre-contractual actions upon your request (Art. 6(1)(b) GDPR).
Marketing communication (e.g. newsletters, updates) — only with your explicit consent (Art. 6(1)(a) GDPR). You may withdraw consent at any time.
Website improvement and analytics — based on legitimate interest (Art. 6(1)(f) GDPR), such as traffic analysis; analytics tools activate only with consent.
Security and abuse prevention — legitimate interest and/or legal obligation (e.g. protection against malicious attacks).

You can withdraw your consent at any time; this does not affect prior lawful processing.

4. Data Retention

Inquiries/requests: up to 24 months after last communication or until consent withdrawal.
Marketing data: until unsubscribe or 24 months.
Server logs: up to 6 months.
Data under legal obligations (e.g. accounting): up to 10 years or as required by law.

You may request deletion or restriction at any time.

5. Data Sharing

Data is shared only when necessary and in compliance with GDPR, for example:

Hosting/infrastructure provider;
Email service providers (for confirmations/newsletters with consent);
Analytics or marketing tools (e.g. Google Analytics, Meta Pixel) — only with consent;
Security/CDN providers (e.g. Cloudflare);
Logistics or service partners when needed.

All third parties process data under a Data Processing Agreement (DPA) and must apply adequate protection measures.

6. Transfers Outside the EU/EEA

If data is transferred outside the EU/EEA (e.g. to providers in the USA), such transfer occurs only under appropriate safeguards — such as Standard Contractual Clauses (SCCs) and additional technical/organizational measures. You will be informed if applicable.

7. Your Rights

You have the following rights regarding your personal data:
Access, rectification, erasure, restriction, portability, objection, and withdrawal of consent.
You may file a complaint with the Commission for Personal Data Protection (CPDP) — www.cpdp.bg . www.cpdp.bg.

Data requests: Email sevda_uzunova@abv.bgWe respond without undue delay, no later than one month (extendable under GDPR).

8. Cookies

The website uses cookies in the following categories:

Necessary: required for basic functionality (do not require consent).
Analytical: for statistics and optimization (activated only with consent).
Marketing: for personalized ads/remarketing (activated only with consent).

You can manage preferences via the cookie banner or browser settings. A full, up-to-date list of cookies and providers is available in the Cookie Policy.

9. Security

We apply technical and organizational measures to protect data against unauthorized access, loss, alteration, or disclosure. This includes HTTPS encryption, access control, and regular audits/backups.

10. Minorsэ

The website is not intended for individuals under 16 years. If we have collected data from a child under 16 without parental consent, please contact us immediately for deletion.

11. Policy Updates

This Policy may be updated periodically. All changes will appear here with a new “Last Updated” date. Significant changes affecting your rights will be communicated appropriately.

12. Contact Information

For privacy-related questions:
Sevda Uzunova – independent advisor for Термомикс ТМ7 in Bulgaria, Chepelare, 5 Nikola Chichovski Street.